Our goal is to maintain a safe and fair community for selling and buying a business. To do this, we've created a short list of guidelines for sellers to follow. These guidelines help ensure all sales made through Exchange go smoothly and leave both buyers and sellers happy.
Exchange's community advocate team frequently reviews listing activity. If you've been banned from Exchange, it is most likely for one of the following reasons:
- Encouraging buyers to pay outside of an Escrow.com transaction.
- Promoting services in your listing.
- Creating duplicate listings.
It's extremely important that the three guidelines listed above are taken seriously. These help maintain a safe marketplace where each seller has a fair chance at a successful sale.
Our full list of guidelines outlines other reasons sellers could possibly be banned from selling on Exchange.
In most cases, sellers are sent a friendly reminder of these guidelines before a decision is made to remove a listing - we understand that in many cases mistakes are made.
Can I be unbanned?
We're sorry, but once you've been banned from selling on Exchange, the decision can not be reversed. These decisions are made with careful precision and ultimately protect our community of sellers and buyers. While there are other marketplaces online where you can sell your store, Exchange can not make an exception and allow you to relist.